The goturbo Uncapped Fibre to the Home services on offer are governed by a Fair Usage Policy.
This means that we have given some thought about what is deemed a fair amount of bandwidth to consume over our Fibre
to the Home packages in a given month. These values are influenced and will vary based on the speed of the
package as well as the selected Fibre Provider in use.
FTTH services provided with Openserve as the last mile provider have a different FUP and the Boost to an FUP
service is not available.
We've created a fairly fair two tier threshold based on the consumption of the Fibre service which is unshaped by the
1st Tier Threshold
Once a subscriber reaches the first tier, they will be throttled down to 75% of their maximum line speed. They will
run at this rate until the second threshold is met.
2nd Tier Threshold
At the second threshold, the service will be throttled down further to 50% of the maximum line speed. This throttling
will run until the end of month, at which point it will reset at 00:01 on the first day of the new month. Once
reset, full line speeds will once again be achievable.
The following table details the line speeds and associated thresholds:
|Line Speed||1st Tier Threshold||2nd Tier Threshold|
Here's an idea of the applied throttles:
|Line Speed||1st Tier Threshold drops to 75%||2nd Tier Threshold drops to 50%|